We know it’s the small personal touches that make for big smiles.
Our Concierge Team are passionate about making a difference to your stay.
Experience is Key
There are two Golden Key concierge members in our team, with almost 50 year’s experience between them, so there’s not much they don’t know.
Of course, they do all the usual things – book the best tables in town, organise taxis, recommend things to do, sort out travel arrangements.
But our guiding mantra here at The RCH is to exceed every expectation.
That’s why when we offer to take your much-loved dog for a walk, we make sure we have some tasty treats in our pocket too.
If you ask us to recommend something fun to do – we might well book you a hot air balloon ride so you can see the city from a very different perspective.
So if you want us to help make your stay here not just memorable but unforgettable – you only have to ask.