Entering the hotel from The Royal Crescent. Entering the hotel from The Royal Crescent.

Receptionist

The Royal Crescent Hotel & Spa currently have a vacancy for a Receptionist to join our friendly Front of House team.

We are looking for someone who has excellent customer service skills, great attention to detail and who is aware of the luxury 5* market and the expectations of our guests. Previous experience within a similar environment would be ideal, but those who enjoy interacting with people and a willingness to learn and gain an understanding of the luxury sector is more important.

The main purpose of the job is as follows: -

  • To greet guests in a warm, friendly and professional manner
  • To escort each guest to their accommodation, explaining the hotel facilities throughout
  • To record guest details and input onto system
  • To liaise with all departments regarding guest requirements 
  • To accept and process payments

Please contact Janice Book, Human Resources Manager janice.book@royalcrescent.co.uk with a CV and covering letter