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The Certificate of Excellence award is given to outstanding hospitality businesses that have received praise and recognition in reviews by TripAdvisor travellers. Winners of the award range from one-room bed & breakfasts to 6000-room hotels, from bakeries to Michelin star restaurants and hidden attractions to world-renowned parks and museums.

22 May, 2013 – TripAdvisor, the world’s largest travel site, announced the 2013 Certificate of Excellence award recipients. Now in its third year, the award celebrates hospitality excellence and is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor. Winners of the Certificate of Excellence are located all over the world and represent the upper echelon of businesses listed on the website, with only the top 10 percent receiving the prestigious award.

  • The Spa at dusk
    Spa Breaks

    Get away from it all with a relaxing Spa Break making full use of all that our Spa can offer

    Deluxe Suite - The Royal Crescent Suite
    Suite Indulgence

    This fantastic midweek break will allow you to experience our Classic, Deluxe or Master Suites.

    ROMAN BATHS BATH
    Ultimate Bath

    Experience 2000 years of history with this Complete Bath Experience Package.

    The Drawing Room View
    It’s All About You

    Planning a big celebration? Why not have the Hotel all to yourselves with our Exclusive Use offers.

  • The Drawing Room with Afternoon Tea
    Exclusive Use Venue

    For important social gatherings and celebrations, large business events, weddings and other special occasions

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